Join the Team

Current Openings

POSITION: Senior Director of Partnerships
LOCATION: Flexible + Travel Required

If you want to be part of an established, fast-growing tech company that powers the future of live events - and you’re driven by relationships, results, and real impact - this role was built for you.

ABOUT SAFFIRE

Saffire: Ticketing & Websites in a Simple, Integrated Platform

Saffire empowers events and venues with integrated ticketing, websites and BlastPass RFID technology. Now serving hundreds of clients across fairs, festivals, arenas, rodeos, and more, Saffire is a fast-paced, innovative company committed to exceeding client expectations. With a focus on delivering revenue-generating solutions that are easy to use and designed for growth, Saffire is an industry leader helping live events succeed.

POSITION OVERVIEW

Saffire’s Sr. Director of Partnerships will be a key contributor to the company’s growth, responsible for generating new business, expanding Saffire’s reach across diverse target markets, and building relationships with potential clients to achieve quarterly revenue goals. The ideal candidate will have a proven track record of successfully identifying and sourcing opportunities, managing long and complex sales cycles, and closing deals with decision-makers across multiple markets. This includes but is not limited to the following job responsibilities:

POSITION DETAILS

• Drive new business growth by identifying, qualifying, and closing high-value opportunities in the live events space
• Own and manage the full sales cycle – from pipeline development to executive-level presentations and contract close – ensuring seamless, professional client experience
• Establish credibility as trusted advisor, clearly articulating Saffire value and ROI to both technical and non-technical stakeholders
• Expand market presence by leveraging industry relationships, attending tradeshows, and cultivating high-value opportunities for Saffire
• Consistently achieve and exceed revenue targets, while reporting on pipeline and performance metrics to executive leadership
• Represent Saffire as a trusted industry leader and in a way that is consistent with company values, building long-term trust and impact

QUALIFICATIONS

• 7+ years of event technology or SaaS sales experience
• Proven record of exceeding quota and closing complex, multi-year deals
• Deep familiarity with the live events industry and a passion for solving the challenges event organizers face; existing relationships within the industry are strongly preferred
• Skilled at building trusted executive-level relationships, navigating long sales cycles and influencing decision-making at the C-suite level
• Consultative communicator, skilled in clearly presenting information verbally and in writing, and framing ROI and business impact for both technical and non-technical audiences
• Tech savvy, with proficiency in CRM (Salesforce) and modern sales tools (Apollo, Gong, Zoom, etc)
• Confidence presenting at industry conferences, tradeshows and executive briefings
• Bachelor’s degree in business, marketing, sales or related field

BENEFITS

• Full time position, 40+ hours/week. Due to the nature of our industry, some weekend work & ability to travel is required
• Paid holidays, generous vacation & personal time off with flexible work hours
• Comprehensive medical, dental, and vision coverage – premiums 100% covered by employer
• Matching 401k program
• Casual, collaborative atmosphere with dedicated, smart, awesome (and we think hilarious) people
• Uncapped commission structure with competitive on-target earnings

Important Application Instructions

To apply, please send your resume to hiring@saffire.com, with “Senior Director of Partnerships – [YOUR NAME]” in the subject line.

• Email: hiring@saffire.com
• Subject: Senior Director of Partnerships - [Your Name]
• Include: your resume (PDF) and 2–3 sentences on why you’re a great fit (e.g., biggest wins, relevant markets, key relationships).
• Optional but helpful: 1–2 bullets with quantified outcomes (multi-year deal size, quota attainment, marquee logos).

Note: We prioritize candidates who complete both steps. Applications without the email step may not be reviewed.

POSITION: Ticketing Account Manager

LOCATION: Flexible - Remote

If you want to be part of an established, fast-growing tech company that powers the future of live events - and you’re driven by relationships, results, and real impact - this role was built for you.

ABOUT SAFFIRE

Saffire: Ticketing & Websites in a Simple, Integrated Platform

Saffire provides innovative and user-friendly solutions for hundreds of clients with engaging websites and integrated SaffireTix ticketing. The platform enhances event experiences with online, advance, and gate ticket sales, as well as contactless RFID technology for a safe and seamless process. With the Spark content management system, clients can easily manage their sites, access real-time reporting, and receive unlimited support when needed. Saffire is trusted and loved by its clients, working closely with numerous associations in the festivals, fairs, and events industries.

POSITION OVERVIEW

Saffire’s Ticketing Account Manager will work as the main ticketing support resource on a portfolio of Tier 2 & Tier 3 clients along with assisting in supporting all other SaffireTix clients. They will be a part of a team that builds relationships with our new and existing customers, training them in the intricacies of SaffireTix, and supporting them throughout the year to promote and execute ticket sales and redemption. There is no doubt about it; we are passionate about keeping clients happy and providing unrivaled customer service and support (technical and moral) and are looking for a team member who will be excited to constantly embrace Saffire’s core values.

POSITION DETAILS

• Manage a portfolio of ticketing accounts through in-person, phone and email training and support with box office and finance personnel
• Periodically support major sales and live events on site
• Support and train a spectrum of clients across the country to create products to sell online and at the box office
• Help clients understand technical aspects of the process including merchant setup, securing strong internet or network, and reporting
• Strategize ticket pricing, packages, and sales promotions
• Provide leadership and encourage clients to market their tickets and packages on social media and through email campaigns, help them track the success of these efforts
• Audit client websites to optimize for ticket sales
• Manage project timelines to ensure that all projects and sales stay on track
• Coordinate with vendors for delivery of rented or purchased ticketing equipment, pre-printed tickets, and ticket stock
• Provide on-site support and training to clients’ staff and volunteers during events
• Other duties as assigned and invented (as Saffire continues to grow and change the industry!

QUALIFICATIONS

• You love live events, and have experience in the ticketing industry
• You are a junkie for great customer service, and love providing it
• You have flexibility to work nights and weekends when necessary to support utterly amazing clients
• You are friendly with an outgoing personality and have a knack for problem-solving on the phone and over email
• You are never afraid to pick up the phone because you genuinely care about your clients’ success
• Your communication skills are unparalleled – your ability to clearly and concisely present information both verbally and written is one of your major strengths
• You blow people away with how quickly you learn – you have an ability to understand our software and apply it to meet our clients’ needs
• You know every dark corner of Google and are super tech savvy – you are a “social nerd” like us. (We mean that in the best sense!)
• You have a minimum of 2 years' experience in event management, customer service, ticketing, or live event production
• You are motivated and a self-starter. You impress with your ability to organize tasks and manage priorities

BENEFITS

• Casual and energetic work atmosphere with creative, smart, awesome (and we think hilarious) people
• Paid holidays, generous vacation & personal time off (including the week between Christmas and New Year’s) with flexible work hours
• Full Medical and Dental Health Benefits
• Matching 401k program after the first year of employment.
• Bonus potential after the first 90 days (about 3 months) of employment.

Important Application Instructions

To apply, please send your resume to brandy.h@saffire.com, with “Ticketing Account Manager – [YOUR NAME]” in the subject line.

• Email: brandy.h@saffire.com
• Subject: Ticketing Account Manager - [Your Name]
• Include: your resume (PDF) and 2–3 sentences on why you’re a great fit (e.g., biggest wins, relevant markets, key relationships).

Note: We prioritize candidates who complete both steps. Applications without the email step may not be reviewed.

POSITION: Field Operations Manager, Blastpass

LOCATION: Flexible - Remote

If you want to be part of an established, fast-growing tech company that powers the future of live events - and you’re driven by relationships, results, and real impact - this role was built for you.

ABOUT SAFFIRE

Saffire: Ticketing & Websites in a Simple, Integrated Platform

Saffire provides innovative and user-friendly solutions for hundreds of clients with engaging websites and integrated SaffireTix ticketing. The platform enhances event experiences with online, advance, and gate ticket sales, as well as contactless RFID technology for a safe and seamless process. With the Spark content management system, clients can easily manage their sites, access real-time reporting, and receive unlimited support when needed. Saffire is trusted and loved by its clients, working closely with numerous associations in the festivals, fairs, and events industries.

POSITION OVERVIEW

POSITION DETAILS

• Lead new clients through the BlastPass Project Checklist and Timeline, creating tailored logistics plans for each event
Build strong working relationships with vendor coordinators, box office, and finance teams through training and support
Conduct weekly client meetings to guide RFID operations and best practices
Ensure clients receive all required training, marketing, and technical materials ahead of each event
Coordinate staffing, equipment, and consumables for all BlastPass events
Serve as the on-site lead, training teams and vendors on system usage and communicating cashless benefits
Strategize pricing, packaging, and promotions for online pre-sales
Troubleshoot internet connectivity, reporting, and other technical challenges
Collaborate with partners for the delivery and return of equipment, RFID cards, and wristbands
Manage event logistics, timelines, and asset tracking to ensure everything stays on schedule
Support clients in promoting their programs and tracking performance
Perform other duties as assigned — or invented — as Saffire continues to grow and innovate

QUALIFICATIONS

• Minimum 3 years’ experience in IT, Fair Operations, Customer Service, Ticketing, RFID, or Live Event POS
Hands-on experience in live event or field-based roles strongly preferred
Exceptional communication and problem-solving skills
Tech-savvy and confident in troubleshooting hardware/software issues
Self-starter with strong organization and follow-through
Thrives in fast-paced, ever-changing environments
Enthusiastic about frequent travel (approximately 30-40% of the year), including nights, weekends, and long event days
Must live within one hour of a major airport
Ability to lift up to 50 lbs, stand for long periods, and walk long distances at event sites

PAY & BENEFITS

• Full time - Salary: $50,000 - $58,000 annually
• Annual Performance Bonus

• 401(k) with company match
• Health, Dental, and Vision Insurance
• Flexible, remote-friendly work environment
• Unlimited PTO, with built-in event recovery time
• Flexible scheduling and work hours

• Primarily Monday–Friday
• 30-40% domestic travel to client events
• Availability required for travel on weekends and holidays during events
• Occasional on-call support during peak event seasons

Important Application Instructions

To apply, please send your resume to Emily@saffire.com, with “Field Operations Manager – [YOUR NAME]” in the subject line.

• Email: Emily@saffire.com,
• Subject: Field Operations Manager - [Your Name]
• Include: your resume (PDF) and 2–3 sentences on why you’re a great fit (e.g., biggest wins, relevant markets, key relationships).

Note: We prioritize candidates who complete both steps. Applications without the email step may not be reviewed.