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Join the Team

Fun is in our blood, it’s our culture, and we’re a passionate and nimble team. We forge strong client relationships because we care so deeply about their success and we love helping them feel smart. In turn, our clients freakin' love us! (And you will too!)

Saffire continues to grow, taking the ticketing industry by storm, and we're always looking for talented individuals who share our passion to join our team in Austin, TX, Portland, OR and beyond!

We offer a full range of benefits, but the most important one is a fun and casual work environment where you get to work with people who actually care about you and the work we all do.
Saffire is an equal opportunity employer pledging to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.



Current Openings



Equipment/Asset Manager

Location: Portland, OR

Fast-paced, innovative ticketing company seeking an organized and technically skilled person to provision, track and ship mobile hardware used in the execution of ticketing and cashless operations for hundreds of events and venues across the United States.


Saffire’s Equipment/Asset Manager will serve as the primary resource for management of the hundreds of phones, computers, printers, kiosks and other goods required by our clients for implementation of Saffire’s ticketing and cashless payment systems. You will be a part of a team that supports our clients with the setup and use of devices and ensuring accurate logistical management of all assets owned by Saffire. You will also be responsible for coordinating with our various hardware partners to ensure inventory and device rentals are accurately planned and executed to time with the event dates of our clients. There’s no doubt about it, we are passionate about keeping clients happy and providing unrivaled customer service and support (technical and moral) and are looking for a team member who will be excited to constantly embrace Saffire’s core values.

Position Details

  • Develop processes for tracking requisition, delivery, status and location of all assets owned by Saffire
  • Develop processes to efficiently facilitate equipment requests by Saffire clients and coworkers
  • Manage and utilize platforms for provisioning and securing iOS, Android and Windows devices owned by Saffire
  • Assist with developing documentation, training and support plans for hardware provided to clients
  • Manage and oversee third party vendors for purchase, support and maintenance of Saffire owned/rented devices
  • Manage the warehousing and shipment of devices to clients for use at their events/venues
  • Track and provide indirect support for hardware permanently installed at remote client locations
  • Must be able to hold vendors accountable to deliverables and ensure market rate pricing
  • Report on lost or damaged devices
  • Coordinate with Saffire partners for delivery of rented or purchased equipment, RFID cards and wristbands and other related consumables to Saffire warehouse and directly to clients locations throughout the year
  • Work with the Accounting & Finance Department to ensure accurate and timely financial reporting and client billing
  • Other duties as to be determined as Saffire continues to grow and change the industry

Qualifications

  • You love technology and have experience managing and provisioning a variety of technology across multiple platforms
  • You are a junkie for great customer service, and love providing it
  • You are organized and thrive on building processes that keep everything running smoothly
  • You consistently push for efficiency in managing technology, shipping and support of a broad range of devices
  • Your communication skills are unparalleled – your ability to clearly and concisely present information both verbally and written is one of your major strengths
  • You blow people away with how quickly you learn – you have an ability to understand our software and hardware and apply it to meet our client and team needs
  • You know every dark corner of Google and are super tech savvy – you are a “social nerd” like us (We mean that in the best sense!)
  • You’re motivated and a self-starter. You impress with your ability to organize tasks and manage priorities

Benefits

  • Casual and energetic work atmosphere with creative, smart, awesome (and we think hilarious) people
  • Paid holidays, generous vacation & personal time off with flexible work hours
  • Full Medical and Dental Health Benefits
  • Matching 401k program

Application Instructions

Email us with your resume at jobs@saffire.com.

Please put Inventory & Asset Control Specialist in the subject line.



Position: Manager of Partnerships

LOCATION: Flexible + Travel Required
Fast-paced, innovative software developer is seeking an organized and energetic team member to join our relationship-based sales team.

Position Overview

Saffire’s Manager of Partnerships will execute strategic relationships with potential clients to achieve quarterly revenue-based sales goals. The chosen individual should have a proven track record of successfully managing and closing sales opportunities. This includes but is not limited to the following job responsibilities:

Position Details

  • Become an expert in all things Saffire; Be able to concisely & confidently talk about our services and the value proposition they bring to potential clients of all shapes & sizes
  • Manage & maintain your own pipeline of prospective clients from lead generation to paying customer with Saffire’s CRM tool to manage data. (We use Salesforce.)
  • Conduct remote & in-person (when needed) product demonstrations encompassing both technical and non-technical aspects of the product offering
  • Manage long sales cycles from qualification to close and to prepare complex, detail-oriented proposals
  • Attend industry tradeshows to gather leads and conduct meetings with potential clients; represent Saffire in a way that is consistent with company core values
  • Achieve and report on key metrics related to sales success to VP of Strategic Partnerships & CEO

Qualifications

  • Four-year degree in marketing, sales, business, communications or related field
  • Must have experience in developing sales strategies for closing major opportunities – experience in SAAS or other technology-based sales strongly preferred
  • Motivated, self-starter personality – ability to organize tasks and manage priorities, while recognizing new opportunities for creative solutions
  • Strong communication skills – ability to clearly present information verbally and in writing
  • Unwavering eye for professional detail and proper grammar (some may call you obsessive)
  • Technologically savvy – ability to learn Saffire’s software, and can “figure stuff out” quickly and on the fly using online & company-presented resources
  • Ability to give industry-related educational presentations when requested – public speaking if you are well prepared does not intimidate you
  • Event industry-related experience is a plus – must present the ability to empathize with customers on what it takes to manage live events
  • Willingness to work in a sales capacity with a focus on team success
  • Software proficiency in: MS Office, Google Suite, Trello, Salesforce (or equivalent CRM)

Benefits

  • Full time position, 40+ hours/week. Due to the nature of our industry, some weekend work & ability to travel is required
  • 2 weeks accumulated paid vacation per year, plus:
    • Additional time off around the end of year/December
    • Observed Saffire Holidays off include: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day
  • Base level personal medical/dental/vision premiums fully covered with options for additional coverage
  • Retirement Benefit - matching 401k contributions of up to 4% of your total salary/year (Eligible after 1 year of employment)
  • Casual atmosphere with smart, awesome (and we think hilarious) people
  • Salary plus commission-based compensation structure equivalent to experience

Application Instructions

Email us with your resume at jobs@saffire.com.

Please put Manager of Partnerships in the subject line.



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