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Join the Team

Fun is in our blood, it’s our culture, and we’re a passionate and nimble team. We forge strong client relationships because we care so deeply about their success and we love helping them feel smart. In turn, our clients freakin' love us! (And you will too!)

Saffire continues to grow, taking the ticketing industry by storm, and we're always looking for talented individuals who share our passion to join our team in Austin, TX, Portland, OR and beyond!

We offer a full range of benefits, but the most important one is a fun and casual work environment where you get to work with people who actually care about you and the work we all do.
Saffire is an equal opportunity employer pledging to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.



Current Openings



Asset Logistics Manager

Location: Portland, OR

Fast-paced, innovative ticketing company seeking an organized and technically skilled person to manage all hardware used in the execution of ticketing and cashless operations for hundreds of events and venues across the United States.


Saffire’s Asset Logistics Manager will serve as the primary resource for procurement and management of the hardware and other goods required by our clients for successful implementation of Saffire’s ticketing and cashless payment systems as well as ensuring our team has the ready-to-work hardware for internal success.

You will be a part of a team that supports our clients and staff with the setup and use of devices and ensuring accurate logistical management of all assets owned by Saffire.

Working full-time on-site in our Oregon office, you will also be responsible for coordinating with our various hardware and software partners to ensure inventory and device utilization is accurately planned and executed to support our clients and staff in a timely and cost-efficient manner.

There’s no doubt about it, we are passionate about keeping clients happy and providing unrivaled customer service and support (technical and moral) and are looking for a team member who will be excited to constantly embrace Saffire’s core values.


Position Details

  • Identify and implement a comprehensive device management program including inventory control and software & access management within your first 90 days.
  • Continually evaluate and refine processes for tracking requisition, delivery, status, and location of all assets owned by Saffire.
  • Efficiently facilitate equipment requests by Saffire clients and co-workers.
  • Manage and utilize platforms for provisioning and securing iOS, Android and Windows devices.
  • Develop documentation, training and support plans for hardware provided to clients.
  • Manage and oversee relationships with third party vendors for purchase, support, and maintenance of devices related to Saffire, whether owned or leased.
  • Manage the warehousing and shipment of devices to clients for use at their events and/or venues.
  • Track and provide indirect support for hardware permanently installed at remote client locations.
  • Must be able to hold vendors accountable to deliverables and ensure market rate pricing.
  • Report on lost or damaged devices.
  • Coordinate with Saffire partners for delivery of rented or purchased equipment, RFID cards and wristbands and other related consumables to Saffire warehouse and directly to client’s locations throughout the year.
  • Work with the Accounting & Finance Department and Client Operations to ensure accurate and timely financial reporting and client billing.
  • Saffire retains the right to change or assign other duties to this as we continue to grow and change the industry.

Qualifications

  • You love technology and have experience managing and provisioning a variety of technology across multiple platforms.
  • Familiar with usage of Hexnode, Salesforce, MS Office, and Monday.com.
  • Experience with managing devices in a professional setting.
  • Ability to create, maintain, and evolve effective and efficient databases.
  • You are a junkie for great customer service, and love providing it.
  • You are organized and thrive on building processes that keep everything running smoothly.
  • You consistently push for efficiency in managing technology, shipping, and support of a broad range of devices. You are proud to know where devices are at all times.
  • Your communication skills are unparalleled – your ability to clearly and concisely present information both verbally and written is one of your major strengths.
  • You blow people away with how quickly you learn – you have an ability to understand our software and hardware and apply it to meet our client and team needs.
  • You know every dark corner of Google and are super tech savvy – you are a “social nerd” like us. (We mean that in the best sense!)
  • You’re motivated and a self-starter. You impress with your ability to organize tasks and manage priorities.
  • You innately want the end user to be successful and approach your work with that objective.
  • Valid license and reliable vehicle.


Work Conditions


  • Indoor office/warehouse hybrid environment.
  • Possible travel up to 10%.
  • Drive to deliver packages to shipping company drop-off points, if needed.
  • Frequently moves boxes weighing up to 75 pounds.
  • Moving empty pallets as needed.
  • Use of pallet jack and hand truck/dolly to move heavy items.
  • Frequently moves and packs (or unpacks) equipment weighing up to 30 pounds.
  • Constantly positioning self to access equipment on upper and lower shelves as well as utilizing a ladder as necessary for same purpose.
  • Ability to communicate information and ideas so others will understand. Able to exchange accurate information in these situations.
  • May require non-standard work schedule, at times, to accommodate business needs.
  • Emergency staff designations as required.


Benefits

  • Casual and energetic work atmosphere with creative, smart, awesome (and we think hilarious) people.
  • Paid holidays, generous vacation & personal time off.
  • Full Medical and Dental Health Benefits.
  • Matching 401k program.

Application Instructions

Email us with your resume at jobs@saffire.com.

Please put Asset Logistics Manager in the subject line.

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