NETWORK• Dedicated to our customers’ hosting needs only
• Always high-performance bandwidth
• 9 network providers, for multiple redundancies
• Fiber carriers enter at disparate points to guard against failure
• Network topology and configuration automatically improves in real time
• Configuration, co-developed with Cisco, guards against single points of failure at the shared network level (extendable to your VLAN environment)
PRECISION ENVIRONMENT
• N+1 redundant HVAC (Heating Ventilation Air Conditioning) system, ensuring duplicate system immediately comes online should there be an HVAC system failure
• Every 90 seconds, all air is circulated and filtered to remove dust and contaminants
• Advanced fire suppression systems
CORE ROUTING EQUIPMENT
• Fully redundant, enterprise-class routing equipment only
• Fiber carriers enter at disparate points to guard against service failure
PHYSICAL SECURITY
• Keycard protocols, biometric scanning protocols, and around-the-clock interior and exterior surveillance
• Access limited to authorized data center personnel; no one else can enter the production area without prior clearance and appropriate escort
• Every data center employee undergoes multiple and thorough background security checks before hire
CONDITIONED POWER
• UPS (Uninterruptible Power Supply) for all servers
• N+1 redundant UPS power subsystem, with instantaneous failover if the primary UPS fails
• If an extended utility power outage occurs, the routinely tested, on-site diesel generators can run indefinitely
BACKUPS
• Nightly disk backups of all files and data
• Full site recovery from catastrophic failure in under 2 hours
SECURITY
• Cisco physical firewall, only web ports open to public
• Sophos anti-virus on all systems, continuous scan and signature file updates
NETWORK TECHNICIANS
• Networking and security teams must be certified and thoroughly experienced in managing and monitoring enterprise-level networks
• Certified Network Technicians are trained to the highest industry standards
MONITORING AND PERFORMANCE
• 24/7/365 server and site monitoring from several global monitoring services
• Site and server infrastructure are reviewed quarterly to ensure speed and stability of all Saffire sites
• Fully managed patch installation for all software and firmware