Austin, TX – Saffire, LLC, a fully integrated website and ticketing provider to over 330 clients across the United States, has announced the hiring of Amy Pelzl as their Director of Ticketing Partnerships. Amy is a 33-year ticketing veteran with experience in sales, marketing and operations for various markets including performing arts and venues, college and professional sports, fairs and festivals. Amy joins Saffire after spending 9 years with ExtremeTix where she performed many functions including Account Manager, Client Development Manager, Director of Strategic Accounts, Director of Marketing and most recently a role focusing on developing new business within the fair and festival industries.
Saffire founder, Kendra Wright said “Amy’s wealth of ticketing experience and knowledge make her a key addition to our team. As Saffire continues to see explosive growth in the ticketing industry, having someone with Amy’s experience on board is essential, especially as new ticketing services are added, such as the ability to sell reserved seating tickets.”
The ticketing component of Saffire is called SaffireTix, which combines three points of sale (including online, physical tickets and gate sales) into one handy system for comprehensive, up-to-the-minute reporting.
Saffire is the first industry provider to incorporate full website management into its ticketing offering, via its Spark™ content management system. Spark gives clients complete control over website content, navigation, homepage features, event calendar and more. Further, the system allows clients to schedule web content including site-wide messages, events, event tickets and homepage features. This gives Saffire clients one place to manage all items for sale, and their customers one interface and URL throughout the shopping process.
Additionally, Saffire offers unlimited customer support. “Our support is second to none. We provide email, phoneand chat support, and our goal is to answer questions within ten minutes. We also provide Saffire U, an 8-week site launch training process, which breaks website creation up into eight areas of online success. Finally, we provide ongoing webinars, newsletters, town hall client calls and more to help our clients be successful online,” said Saffire’s president Aaron Pederson.