GONE in a (Flash Sale) – Tips to Run Quick Promotions

FLASH SALE! Everyone seems to be having a flash sale these days. But why? Because they work! Flash sales are a proven method of driving more people to your event or venue. Giving discounts is a way to pump up your fans and make them feel like they are getting a special deal. When utilized correctly, discounts can be an essential part of a successful promotional strategy. Most people do not go to events alone, so if someone gets a discounted ticket, there is a good chance they will end up bringing additional attendees that might even purchase tickets at full price, and of course, spend more while on site.

We came up with these six easy steps you can follow for a successful flash sale.

Define the Goals of the Flash Sale

Start by clearly defining what you want to accomplish. We all want to sell more tickets, but it is important to decide what type of tickets you need to sell.

  • Do you need to increase the volume of people through the door?
  • Does a concert need to have 75% or more attendance?
  • Are there shows that need promotional help?
  • Do you need to sell more of a certain type of ticket, be it children’s tickets or VIP seats?

Make it Simple

Don’t over complicate your sale if your goal is to sell more tickets. Sales that make customers jump through hoops and click on multiple pages to earn a discount will result in your customers becoming frustrated and less likely to purchase.

Define your Audience

Take the time to research which customers you want to target. The more focused the target audience, the easier it will be to develop a message. Targeting a specific audience does not mean you are necessarily excluding people that do not fit your criteria. It just allows you to focus your brand message on a specific audience that is more likely to buy tickets from you than other markets. Targeting is much more affordable, efficient, and effective way to reach potential ticket buyers. No one can afford to target everyone!

Pick the Right Time and Date

You want to make sure that your flash sale is at a convenient time. Sunday mornings are probably going to perform less than Friday at noon. It is important to keep the time window of your sale short. Don’t run a 4-day sale. Your goal is to create a sense of urgency. Make sure that your flash sale feels special. Don’t run a new sale every single week, this will make your sale less successful. We also recommend tracking the effectiveness of your sale times for future marketing plans.

Make Sure the Savings are Worth It

In the event industry, early sales can have a major impact on your bottom line. Flash sales help you better prepare for your event. The discount you are offering should be something that people will want to stop what they are doing to purchase your tickets. Only offering $1 off is not going to get people moving. The deal has to be worth your customer’s time.

Build the Hype

Announce your flash sale on all your social media channels and in an email blast. Announce the sale via press releases to your local media. (Make sure to get them the info early in the day so it can make the morning news!) Social media is a good place to focus your efforts as these platforms allow your customers to share the sale organically with their friends.

Running a flash sale can be an easy way for your event to get a boost in ticket sales and is a great tool to add to your marketing plans. Don’t get discouraged if your first attempt doesn’t create a Black Friday mob, like all things with social media and developing your brand, it will grow over time!

 

Navigating the World of Ticketing

 

We’ve heard time and time again, that one of the most painful parts of hosting an event is trying to calculate how many tickets you sold and how much money you made at the end of the night! Who wants to sit around weighing bags of tickets or balancing registers? Luckily, ticketing systems that combine your online, advance and gate sales are now widely available, and many of these tasks can be handled digitally, with the click of a mouse. However, there are SO many ticketing solutions out there and so many features that are important! Besides integrated and all-inclusive reporting, how do you choose which is best for you? Here are a few tips to take in to consideration when choosing a ticketing system.

The first thing to look for is the ability to bundle items together to make a nice, convenient, all-inclusive ticket or pass.  You should be able to produce one QR code or barcode and then be able to track multiple variables.  For example, one code generated could be used for entry into your fair gate, parking and the rodeo, all on one code. This makes things less confusing for your customers as well as people taking tickets, and is often less expensive for you and your customers because you are only paying a fee on one ticket. If possible, allow customers to download the bundled ticket they purchase to their own device as well, rather than requiring them to have a printed copy.

Next, look for a solution that gets creative in helping you track all different kinds of tickets and badges! Have you ever wanted the ability to create VIP passes, but have just not been able to make it work?  Or, how about quickly creating scannable parking tags?  Maybe even badges for a convention hosted at your venue or destination? With many comprehensive ticketing systems, anything that you need tracked is all within your grasp, no matter the type of material or physical item you are selling.

Finally, you should focus on streamlining the checkout process for your customer. Linking off to another website or ticketing portal results in “cart abandonment” and lost ticket sales due to confusion and clicking through multiple sites and pages. Having an integrated platform is one of the best tools to prevent people from leaving before they complete their purchase. If your tickets cannot be on your website, and you must link to a third-party portal, at the very least, make sure you are able to match the theme and colors of the ticketing portal to your website as closely as possible so that customers feel at ease when making a purchase.

Savvy customers today expect an integrated, seamless ticketing experience, no matter where they choose to buy or what type of event they attend. When looking for a ticketing solution, be sure that the system can be as dynamic and flexible as your organization!