IN THE NEWS 9/25/2018

A brand new venue could be a breath of fresh air for your event. Thinking about trying one out? Here are 5 Killer Tips to Finding your Perfect Venue! What could you do with an extra hour in your workday? Check out these 5 Tiny Email Tweaks That Will Give You Back an Hour of Your Day.

A brand new venue could be a breath of fresh air for your event. Thinking about trying one out? Here are 5 Killer Tips to Finding your Perfect Venue! What could you do with an extra hour in your workday? Check out these 5 Tiny Email Tweaks That Will Give You Back an Hour of Your Day.

IN THE NEWS 9/7/2018

Are you using your Instagram account to showcase your merchandise? Instagram May Soon Launch a Standalone Shopping App, making it even easier to sell things online. Millennials are traveling in record numbers, learn about Transitioning Travel To The Millennial Market and what that means for destination marketing.

Are you using your Instagram account to showcase your merchandise? Instagram May Soon Launch a Standalone Shopping App, making it even easier to sell things online. Millennials are traveling in record numbers, learn about Transitioning Travel To The Millennial Market and what that means for destination marketing.

In the News – 6/13/2018

It’s June, which means extreme HEAT and the kids at home… ALL THE TIME! But, June also brings love and weddings! ♥♥♥ Check out this great article about how your destination can cash in on wedding tourism: Marketing love and marriage in tourism. Plus, we all know how annoying it can be to post to … Continue reading “In the News – 6/13/2018”

It’s June, which means extreme HEAT and the kids at home… ALL THE TIME! But, June also brings love and weddings! ♥♥♥ Check out this great article about how your destination can cash in on wedding tourism: Marketing love and marriage in tourism. Plus, we all know how annoying it can be to post to Instagram as a busy organization, so check out these 6 tools that schedule Instagram business posts to help you get a handle on your Instagram!

In the News 4/20/2018

Facebook sure has been in the news lately, but don’t worry, they will weather the storm just fine! In fact, here are three brands still killing it on Facebook. Looking to take a break from Facebook? Well, since Facebook owns the next best platform, Instagram, that is kind of hard to do! We found this great … Continue reading “In the News 4/20/2018”

Facebook sure has been in the news lately, but don’t worry, they will weather the storm just fine! In fact, here are three brands still killing it on Facebook. Looking to take a break from Facebook? Well, since Facebook owns the next best platform, Instagram, that is kind of hard to do! We found this great article about how to reshare an Instagram post to your Instagram stories!

In the News – 1/31/2018

Facebook is constantly updating their platform to improve user experience. Find out more about the changing news feed and what marketers need to know. Get familiarized with these 5 email marketing trends to watch in 2018. Find out more about how voice search will change travel marketing faster than we think.

Facebook is constantly updating their platform to improve user experience. Find out more about the changing news feed and what marketers need to know. Get familiarized with these 5 email marketing trends to watch in 2018. Find out more about how voice search will change travel marketing faster than we think.

In the News – 1/12/2018

Learn about the 6 marketing trends to help you budget for 2018. Find out what Instagram predicts 2018 will mean for social media marketing. Also, be sure and check out these tourism marketing trends to tap in 2018!    

Learn about the 6 marketing trends to help you budget for 2018. Find out what Instagram predicts 2018 will mean for social media marketing. Also, be sure and check out these tourism marketing trends to tap in 2018!

 

 

In The News! 10/20/17

Learn about a new feature that Snapchat is working on for marketers of hotels, restaurants, activity operators and other points of interest. Find out what five technologies are changing marketing forever. With our phones constantly buzzing with “breaking news updates” about current events, learn what marketing should look like in the age of anxiety.

Learn about a new feature that Snapchat is working on for marketers of hotels, restaurants, activity operators and other points of interest. Find out what five technologies are changing marketing forever. With our phones constantly buzzing with “breaking news updates” about current events, learn what marketing should look like in the age of anxiety.

At Your Service!

What constitutes “good service” is changing. The Internet has made self-service very attractive. Getting out of your PJ’s to do a job isn’t even a requirement. Explaining your needs to an actual live human being? Hardly necessary. Creating a clear definition of your project to hand over to an expert? Nah, just sign up and … Continue reading “At Your Service!”

AtYourService

What constitutes “good service” is changing. The Internet has made self-service very attractive. Getting out of your PJ’s to do a job isn’t even a requirement. Explaining your needs to an actual live human being? Hardly necessary. Creating a clear definition of your project to hand over to an expert? Nah, just sign up and get started!

In fact, whether you’re shopping for new furniture or concert tickets, most of us find it easier to grab our iPad and “just do it” without reaching out to anyone for help.

But what if you need to do something just a little out of your comfort zone? Like build a website or sell your own event tickets? Is pure self-service the way to go? It might seem attractive if your budget is teeny-tiny, since it generally uses an inexpensive online service and there is no “guy” you have to pay for the service. But when it comes right down to it, this can be a very scary path because on the web, it’s not IF something will go wrong, but WHEN. And when you’ve only got one shot at selling your tickets online, it’s imperative your website and ticketing systems work.

Burned by the DIY approach, folks tend to flip the script and try full service instead.  It feels like a “safer” way to go. But we’ve heard so many horror stories. Event managers left in the lurch when their website or ticketing “guy” wasn’t available or went on vacation, always when he was needed most. Or worse, they were charged top dollar for terrible service provided by a huge organization with no personal connection or skin in the game.

Saffire believes that being At Your Service means you can manage any part of your website and ticketing on your own, and we’re just a quick chat away if you ever need help. Prospective clients ask us, “Do you enter my site content, or do I? Do you create my tickets, or do I?”

Our answer usually surprises them – “What would you prefer?”

Let’s put it another way; what does great service look like to you? Are you a “tinkerer?” Awesome! We have step-by-step videos and articles to help you manage any part of your website and ticketing. Does the thought of setting things up or making changes scare you? Not a problem! We are happy to do it for you, or hold your hand while we show you how it’s done. For our most timid or technology-challenged clients, our favorite moment is when they end up feeling smart and empowered to manage things for themselves. We’ve got their backs all along the way, ensuring the warm-fuzzies instead of cold feet!

Saffire’s hybrid approach to service represents the best of both worlds and the “latest and greatest” of service in the age of technology. We get to meet people where they are, helping them ooze with the confidence that they can ease into managing raging website and ticketing success on their own, with us right by their side as a safety net, just a call, chat or email away.

For over 7 years it’s worked for us, and it’s worked for the clients we love. Listen to them. We sure do.

 


Two of our happy clients! 

“I’m just really not sure where to start in describing what an amazing experience we had in launching our new website with Saffire. From receipt of their response to our request for proposal to our go live launch date, every single interaction with our Saffire team was beyond ideal. Their design team is smart and intuitive. Their customer service is so over the top that they literally redefine the term “customer service”. And after you launch, you are part of this amazing culture of excellence as part of the Saffire family. Hands down, bar none, choosing to go with Saffire for our new website was the best decision our office has made at least in my time with the Conroe CVB if not in our history.”
Sherry Morgan, Event & Marketing Manager
Conroe Convention & Visitors Bureau

“I am beyond excited about where I think our event can go with the help of Saffire. We will no longer get lost in the crowd of fairs! From the incredible customer service to the educational webinars, it’s clear that Saffire honestly wants to improve the overall online presence of the event industry! I have never been more pleased with a company we were working with and I’m glad we are a part of this movement.”
Brittni Kaczyk
San Angelo Stock Show & Rodeo

 

 

 

 

 

In the News – 8/10/17

Does your Facebook Messenger inbox get flooded during an event? Learn how this common problem is being addressed by Chatbots. As festival goers descend on the Nevada desert and your social media feeds begin filling up with the festival’s impressive visual content remember What Burning Man Teaches us About Marketing. Finally, be sure and learn about these 3 Instagram … Continue reading “In the News – 8/10/17”

Does your Facebook Messenger inbox get flooded during an event? Learn how this common problem is being addressed by Chatbots. As festival goers descend on the Nevada desert and your social media feeds begin filling up with the festival’s impressive visual content remember What Burning Man Teaches us About Marketing. Finally, be sure and learn about these 3 Instagram Polices Marketers Often Overlook.